Training - Occupants Resources - Hero
Customer Training Resources
Welcome to View Smart Windows - the future of wellness and sustainability
Did you know that we spend 90% of our waking life in a building of some description? What if you could intelligently control the levels of comfort, productivity, and overall wellbeing experienced inside these buildings? As the latest person to sit behind View Smart Windows, now you can.
We have compiled a variety of resources that will guide you throughout your View journey.
Training - Occupants Resources - View Smart Windows Overview - Tab
Training - Occupants Resources - View Smart Windows Overview
Training - Occupants Resources - View Smart Windows Overview - Benefits of View Smart Windows
Benefits of View Smart Windows
View was built on the understanding that natural light is required to live a healthy and productive life. Ordinary windows are far from optimized, unable to effectively reduce glare and heat. View Smart Windows have been proven to improve people's health and wellness by increasing their access to natural light.
Studies from Cornell, University of Illinois and SUNY Medical Center show that participants with View Smart Windows experience:

51% reduced eyestrain
63% fewer headaches

77% less likely to report depression

+37 minutes longer sleep

42% higher cognitive ability
21% higher productivity
Training - Occupants Resources - View Smart Windows Overview - Section 2
What are View Smart Windows?
View Smart Windows increase access to daylight and views by automatically tinting throughout the day based on the position of the sun. View eliminates blinds and minimizes, heat, glare and exposure to pathogens.
Training - Occupants Resources - View Smart Windows Overview - Section 5
How does it work?
Training - Occupants Resources - View Smart Windows Overview - How does it work? - Text
View Smart Windows utilize electrochromic technology and a predictive software algorithm called Intelligence. With Intelligence, windows respond automatically so that tenants can enjoy the views and daylight without lifting a finger. The key factors affecting glass tint include the depth of sun shining into the space, the amount of heat passing through the windows, and the cloud cover and reflections from nearby buildings.
Occupants Resources - Section Tints - Tint 1
Tint 1
52% Visible Light Transmission
Is clear and lets in the most sunlight and warmth. Used when the sky is cloudy or clear and the sun is not on the façade.
Occupants Resources - Section Tints - Tint 2
Tint 2
30% Visible Light Transmission
Manages some solar heat, while still remaining clear. Used on partly cloudy days.
Occupants Resources - Section Tints - Tint 3
Tint 3
6% Visible Light Transmission
Diverts glare and heat while still allowing for daylight. Presents average level of glare from direct sun or reflection off the adjacent building.
Occupants Resources - Section Tints - Tint 4
Tint 4
1% Visible Light Transmission
Controls glare and keeps you cool. Used to protect you against strong glare and heat.
Training - Occupants Resources - View Mobile App - Tab
Training - Occupants Resources - View Mobile App - Page
Training - Occupants Resources - View Mobile App - Hero
View Mobile App
The best way to experience View Smart Windows is through Intelligence®. However, at any time, people can customize their View experience using the mobile app. The mobile app communicates securely with the View cloud to override instantly. Reach out to your CSM if you have questions about which app to download for your building at csm@view.com.
Training - Occupant Resources - View Mobile App - View 2.0 - Tab

View 2.1
For installs after 2018
View 2.1
Download link:
Apple App Store and Google Play Store
Training - Occupant Resources - View Mobile App - View 2.0 - Page
Training - Occupant Resources - View Mobile App - View 2.1 - Page Content
View 2.1 App Overview
App is not desktop accessible. Please download to your mobile device.
Training - Occupant Resources - View Mobile App - View 1.2 - Tab

View 1.2
For installs prior to 2018
View 1.2
Download link:
Apple App Store and Google Play Store
Training - Occupant Resources - View Mobile App - View 1.2 - Page
Training - Occupant Resources - View Mobile App - View 1.5 - Page Content
View 1.2 App Overview
App is not desktop accessible. Please download to your mobile device.
Training - Occupants - FAQs - Tab
Training - Occupants Resources - FAQs - Page
Training - Occupants Resources - FAQs - Page Content
Frequently Asked Questions
We have compiled a list of commonly asked questions regarding View Smart Windows. Please reach out to your Customer Support Manager if your question is not below.
Training - Occupants - Support - Tab
Training - Occupants Resources - Support - Page
Training - Occupants Resources - Support - Hero
How to contact View Support
For any issues, please reach out to your dedicated Customer Success Manager by phone or email. If you are unsure of who they are, please email csm@view.com.
If the issue is urgent, please call +1.855.478.8468 dial-in, Option 2, to talk to a live agent or leave a voicemail providing the requested info. Our View agent will document all details and route the service request to View's Customer Support team or email support@view.com