Customer Training Resources

STEP 1: Search for View Glass in your phone’s app store and look for app with the blue background. Open the app after downloading.

STEP 2: You will be asked to enter your site’s IP address. If you don’t have the address, coordinate with colleagues or Customer Success Manager to get it.

STEP 3: You will be asked to enter your assigned username and password. The credentials would be given from a colleague with an advanced user setting or your Customer Success Manager.

STEP 4: Once logged in, you will see the following page.

STEP 5: The app will load all your site data and you will see the following Connecting message at the bottom of the screen.

STEP 1: On the home page, you will see all zones that you have access to.
STEP 2: Tap the arrow to expand a zone group.
STEP 3: Select the zone you want to override and tap "Set Tint."

STEP 4: Select the desired tint level and the duration of the override and tap "Done." The glass will begin to tint. Make sure the slide is set to green.

STEP 1: Select the "Schedules" menu from the toolbar. Tap the arrow next to the zone name to choose your zone. Tap the arrows next to "This Week" to select your week.

STEP 2: Adding a schedule
Tap the icon next to the date on which you want to create a schedule.

STEP 3: Adding a schedule
Tap the times next to "Start" and "Finish" to select the timing of your schedule. Tap the icon next to "Tint Level" to select the tint level that you would like to schedule.

STEP 4: Adding a schedule
Tap the times next to “Start” and “Finish” to select the timing of your schedule.

STEP 5: Adding a schedule
Tap the icon next to "Tint Level" to select the tint level that you would like to schedule.

STEP 6: Adding a schedule
Tap "Done."

STEP 7: Adding a schedule
Your schedule will appear as a bar next to the date. Drag left or right along the schedule bars to see different times Tap "Save."

STEP 8: Repeating a schedule
Once you have saved your schedule, tap "Repeat."

STEP 9: Repeating a schedule
To repeat the scheduled events of a particular day, tap "Day."

STEP 10: Repeating a schedule
Select the day you would like to repeat, and tap the checkboxes next to the daysyou would like the schedule repeated on. Tap "Done."

STEP 11: Repeating a schedule
To repeat the scheduled events of a particular week, tap "Repeat," and then "Week."

STEP 12: Repeating a schedule
You can repeat your schedule every week with no end date. Select the number of weeks that you would like your schedule to repeat for, or select an end date for your schedule. Tap "Done."

STEP 13: Copying a schedule
To copy a schedule to other zones, tap "Copy."

STEP 14: Copying a schedule
A schedule can be copied to some or all zones in a building. Scroll through zones by swiping up and down in the "Choose zone" menu.

STEP 15: Copying a schedule
Select specific zones to copy your schedule to by tapping the dot next to the zone name in the menu. Tap "Done."

STEP 16: Removing a schedule
Tap the icon on any scheduled tint state to bring up the schedule menu.

STEP 17: Removing a schedule
Tap the tint level icon and scroll down until you see the icon for intelligence.

STEP 18: Removing a schedule
Tap "Done."

STEP 19: Removing a schedule
Once you’ve changed the scheduled event back to intelligence, tap "Save."

STEP 20: Removing a schedule
To remove the schedule from other days, copy the day with the removed schedule to other desired days. Tap "Done."

STEP 21: Removing a schedule
Zones with no schedules can be copied to zones with schedules in order to clear the schedules from other zones

The setting screen shows important information such as current logged in user, app version, IP address, and controller software version. You can login as a different user by tapping over the login name.

Advanced users will see another icon, labeled Users.
Within this, users can:
• View the user list
• Add and remove users (Advanced users only)
• Edit user information and access permission level (Advanced users only)