Privacy Policy

This Privacy Policy applies to Individuals who interact with us or who use View products or services.

This Privacy Policy covers our privacy and information practices and applies to our website, products, applications, physical facilities and related services. Please remember that our Terms of Use may also govern your use of our products or services.

View may process the Personal Information of customers, partners, vendors, employees, applicants, visitors, or other individuals who are affiliated or seeking an affiliation with us (“Individuals”). This Privacy Policy applies to these Individuals regardless of their geographic location during their interactions with View.

View allows you to exercise your privacy rights and manage how we use your information.

Privacy and data laws in different regions give individuals certain rights in relation to their Personal Information. We conduct our privacy practices according to this Privacy Policy and the relevant laws of the regions in which we conduct business and intentionally interact with you. View encourages you to Contact Us to learn more about your privacy rights and how we collect and use your Personal Information.

We collect information that relates to you and your interactions with View.

A. Personal Information You Provide.

• When you interact with us, we may collect information that can be used to identify you, such as your name, gender, birthdate, government identification number, shipping/billing address, email address, phone number, device IDs, username and password (“Personal Information”).
• Providing us with some Personal Information may be required in order for you to interact with us or to use our products and services.
• You may be invited to provide additional Personal Information to personalize your interactions with us and your use of our products and services.
• If you work at View or are applying to work at View, Personal Information will be required in order for you to apply for, be considered for and maintain employment with View. In the course of our interactions with employees, contractors or applicants, we may also collect sensitive Personal Information, such as health, sexual preference, or financial information. Our employment application process and our employment policies provide additional information regarding our privacy practices for employment matters. For our employees, please also see our Employee Handbook for more information.

B. Personal Information from Third Parties.

• If you interact with View through a third party, such as your building owner, developer architect or designer, we may receive Personal Information from that third party when you have consented for them to share it with us.
• We may use third party services to supplement, validate or increase the accuracy of Personal Information that you give to View.
• The Personal Information that you share with third parties is not controlled by View or covered by our privacy practices. We encourage you to review third party policies and privacy settings so that you understand how the Personal Information you share with them may be used or shared with others.

C. Automatic Functional Information.

We may automatically collect some usage information when you interact with us. For instance, we use cookies and other tracking technologies to automatically collect technical information, such as URL, cookie data, IP address, device type, unique device IDs, device attributes, network connection type (e.g. WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, operating system, and products and services information.

D. Analytics Information.

View uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to gather, collect and analyze data regarding the behavior of visitors to our website. The information generated by the cookie about your use of our website (including your IP address) is transmitted to and stored by Google on its servers in the United States. We also have activated Google Tag Manager to implement website tags on our website. Google uses this information for the purpose of evaluating your use of our website, compiling reports on website activity for us and our website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google Analytics marketing platform may be obtained at https://marketingplatform.google.com/about/ and Google’s privacy policy may be obtained at http://www.google.com/privacy.html. Please note that Google services are governed by Google’s Terms of Service found at https://policies.google.com/terms.

E. Derived Information.

View may use information we have about you to draw inferences and we may then use those inferences to gain a more complete understanding of your preferences. We use preference data in order to offer you potential choices, make recommendations, or to alert you to products or services that may be of interest to you.

F. Children’s Information.

View products and services are intended for and directed to adults, not children. If you are under 16, you should not supply any Personal Information to View. If you wish to purchase or learn more about View’s products, please ask your parent or guardian to handle transactions for you. If we learn that we have collected Personal Information from an Individual under the age of 16, we will endeavor to delete the information as soon as possible.

• If you interact with View through a third party, such as your building owner, developer architect or designer, we may receive Personal Information from that third party when you have consented for them to share it with us.
• We may use third party services to supplement, validate or increase the accuracy of Personal Information that you give to View.
• The Personal Information that you share with third parties is not controlled by View or covered by our privacy practices. We encourage you to review third party policies and privacy settings so that you understand how the Personal Information you share with them may be used or shared with others.

We use your Personal Information to develop and provide our products and services to you, and to personalize, improve and promote our interactions with you.

We do not sell or share your Personal Information with third parties for their commercial use without your consent.

View may use your Personal Information for the following purposes:

A. For Account Registration and Servicing.

• We may use your Personal Information to create, maintain, supplement, service, change or delete your account with us.
• If you have a customer account with us, we may collect certain Personal Information for security purposes in order to verify your authorized account access.
• We may use your Personal Information to resolve customer service questions you may have about our products and services and to follow up with you about your experience.

B. To Communicate with You.

We may use your Personal Information to communicate with you about our products and services and to share offers for third party products and services that we think you may find useful.

C. To Improve and Develop New Products and Services.

• We may use your Personal Information to personalize your interactions and experiences with us.
• We may use your Personal Information to improve the quality of and to develop new products and services.
• We may use any information you give to us in surveys or other forms of feedback.
• We may combine your information with that from other customers in order to better understand our products and services and how we may improve them.

D. To Provide Our Products and Services and Operate Our Business.

• We may use your information to operate our business, including fulfilling your requests, providing you with quotes, technical or customer support, and to help us protect our products and services, including to combat fraud and protect your information.
• We may conduct research using your information alone or in combination with that of other customers. When we share that research outside of View for research, academic, marketing and/or promotional purposes, we do so in an aggregated or deidentified way such that no individual person or household is identifiable.

E. No Sale of Your Information.

• View does not sell and has not within the past 12 months sold the Personal Information we collect, process or store about Individuals.
• We also do not permit our authorized third party partners to sell the Personal Information we collect, process, store or share about Individuals.

We will only share your information as we have described in this Privacy Policy, and only (i) in accordance with your consent and elections, (ii) to comply with legal obligations, (iii) to protect and defend View, (iv) as part of a corporate transaction, or (v) as de-identified or aggregated information.

This sharing does not include selling, renting, using or otherwise disclosing your information for commercial purposes, except where you have consented for us to do so.

We are headquartered in the United States and currently our services are only intended for individuals located in the United States and Canada. If you are located outside of the United States or Canada, be advised that any information you provide to us will be transferred to and stored in the United States or Canada and that, by submitting information to us, you explicitly consent to its transfer and storage within the United States and Canada.

Where permitted by applicable law, we may transfer, process or store your Personal Information in any country or region where we have facilities, business operations, or in which we engage service providers. By using our site or our products and services, you consent to the transfer of your Personal Information to, and the processing and storage of your Personal Information in, countries outside of your country of residence or the point of collection.

Some countries may have data protection laws that are different from the laws of your country. View has taken appropriate safeguards to protect your Personal Information. We will protect the privacy and security of your Personal Information according to this Privacy Policy regardless of where it is processed or stored.

You may Contact Us to learn more about your rights with respect to data transfers and to request access to, limit the use of, or limit the disclosure of, your Personal Information. If you make a request that involves Personal Information, please note that you will need to provide certain authentication and verification information in order for us to respond to your request.

View may work with third parties to enhance your experience. In your interactions with us, it may be necessary for us to sync, link or connect your information with third parties, including providing Personal Information necessary to identify or authenticate your requested interactions. Your consent for these interactions will be required by us, by the third party or by both. We encourage you to review the privacy practices of any third party that you choose to share your Personal Information with, as we are not responsible for the privacy policies or practices of third parties.

You have a choice about the use of information that identifies you, marketing communications you receive from us, and our use of cookies and other tracking technologies. You can review and change your information or deactivate your account in your account settings, but we may retain certain information.

While you have the right to select whether you receive promotional messages, you may still receive other non-promotional messages from us.

A. Managing Marketing Communications From Us.

We will honor your choices when it comes to receiving marketing communications from us. If you have received marketing communications from us that you no longer wish to receive, you may:

• Contact Us to manage your data and adjust your preferences regarding your Personal Information and your interactions with us.
• Click the "unsubscribe" link in the email or newsletter you received.
• Adjust your preferences in your View account settings.
• For SMS messages, reply "STOP" or follow the instructions in the message or settings to discontinue the communications.
• If you are receiving push notifications from us to your mobile device and no longer wish to receive these types of communications, you may turn them off at the device level.
• Remember that even if you choose not to receive marketing communications from us, we will continue to send you mandatory service or transactional communications.

B. Updating Your Personal Information.

You may access, update, change, correct or request deletion of your Personal Information by adjusting your View account settings or by contacting View’s customer support.

C. Cookies and Similar Tracking Technologies.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your electronic device.

We may use and allow others to use cookies, web beacons, pixels, local shared objects, device identifiers, and other similar technologies ("Cookies) to collect information about you. We use this information to improve your experiences when you interact with us.

You have control over some of the data we collect from Cookies and how we use it. Most web browsers automatically accept cookies, however you may delete, or disable cookies by following the instructions at http://www.allaboutcookies.org/manage-cookies/. However, if you do not accept Cookies, you may not be able to use some portions of our Site.

Please note that even if you elect not to enable Cookies or internet-based advertising, you may still receive advertisements, they just won't be tailored to your interests. Also, if you elect to receive Cookies and later delete your Cookies, use a different browser or buy a new electronic device, you may need to renew your choices.

D. Do Not Track.

Like most other companies, we are not currently configured to respond to browser "Do Not Track" signals because, at this time, no formal "Do Not Track" standard has been adopted.

E. Social Media Features.

View or our authorized third parties may use social media features to gather certain information about you. These features may collect your IP address, log which page you are visiting, and may set a cookie to enable the feature to function properly. Your interactions with these social media features are governed by the privacy policies and practices of the providing company.

You may have the right to exercise certain data protection rights, including the right to request the deletion of, amendment of or access to your information. These rights may depend on the country or region in which you are resident. You may always contact your local data protection authority regarding the use of your information.

View will not discriminate against you for exercising your privacy rights.

A. Data Retention.

View retains and uses your information in accordance with and as permitted by applicable law and regulations:

• We will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business.
• When you close your account, we may continue to communicate with you about our products and services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have elected to not receive marketing communications from us.
• We may also continue to use some of your information for business purposes and to improve our offerings or in some cases to develop new ones.
• We will retain and use your information as required by applicable regulations and View's records and information management policies to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.

B. Responses from View.

We respond to all requests from individuals regarding the exercise of their data protection rights in accordance with applicable data protection laws. Your data protection rights may vary depending on the country or region in which you are located, but generally include:

• Accessing, correcting, updating, or requesting deletion of your information;
• Objecting to or asking us to restrict the processing of your information;
• Requesting the portability of your information and providing same in a timely manner and at no charge;
• Electing whether or not to receive marketing communications from us;
• Withdrawing your consent at any time for us to collect or process your information (noting that such withdrawal will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect otherwise lawful processing).

C. Data Controller.

View is considered to be a “controller” of your information under data privacy regulations. Other entities may also act as controllers of your information and you should contact them if you have any questions about how they use your information.

We provide reasonable and appropriate security measures in connection with securing Personal Information we collect. Keeping your Personal Information safe is important to us. At View we:

• Constantly work to update our security practices to implement accepted best methods to protect your Personal Information and review our security procedures carefully.
• Endeavor to comply with applicable laws and security standards.
• Securely transmit your sensitive Personal Information.
• Train applicable employees and contractors on data privacy and require them to safeguard your data.
• Transmit, store, protect, and access all cardholder information in compliance with the Payment Card Industry's Data Security Standards.

View has adopted internal policies and implemented measures to ensure that the applicable legal requirements for jurisdictions in which we collect and process Personal Information are met. In addition to the terms of our Privacy Policy, View wants you to understand that additional privacy and data protection measures may be applicable if you reside in certain jurisdictions.

CANADA

For residents of Canada that interact with View, the Personal Information Protection and Electronic Documents Act (“PIPEDA”) will also apply to our collection and processing of your Personal Information.

JAPAN

For residents of Japan that interact with View, the Act on the Protection of Personal Information (“APPI”) will also apply to our collection and processing of your Personal Information.

THE EU, EEA, SWITZERLAND AND UNITED KINGDOM

For residents of the European Union, the European Economic Area, Switzerland or the United Kingdom, during your interactions with View, the collection and processing of your Personal Information will occur under the General Data Protection Regulation 2016/679 (“GDPR”), the Data Protection Act 2018 for the United Kingdom and the Data Protection Act for Switzerland, as each may be updated or amended.

INDIA

As a resident of India, during your interactions with View, the Information Technology Act, 2000 (“IT Act”) will also apply to our collection and processing of your Personal Information.

UNITED STATES (US) – CALIFORNIA

For residents of the State of California, the California Consumer Privacy Act of 2018 (“CCPA”) will also apply to our collection and processing of your Personal Information. As a California-based company, we provide additional detail on our collection and processing under CCPA.

Managing Your Data:

• View does not sell your Personal Information.
• View may collect, process, store and disclose your Personal Information for a disclosed business purpose or with your consent. If consent is required for us to process your Personal Information, you may withdraw or modify such consent at any time by contacting us.
• When we disclose Personal Information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any other purpose.
• In the preceding twelve (12) months, View may have disclosed at least the following categories of Personal Information for a business purpose:
  ○ Contact information that includes identifiers such as your first and last name, business entity name, e-mail address, physical address, and telephone number; Financial information (account or credit card numbers); Demographic information (address, age, or income level); Other unique identifiers such as your tax ID number, IP addresses, geolocation data; Internet or other similar network activity, including but not limited to, browsing history, search history, activity history, informational materials from our websites, location data, logs, language, date and time of access, frequency, http response code, and other communication data or information regarding your interaction with our website; Commercial information, including our products or services with which you interact, including historical or trend information, and inferences or profiling information created therefrom.
• You have the right to:
  ○ request access to and a copy of your Personal Information as it is processed and stored by us;
  ○ correct or delete your Personal Information that we hold, unless View is legally required to retain it;
  ○ restrict or object to our processing of your Personal Data.
• You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your request, we may disclose to you:
  ○ The categories of Personal Information we collected about you.
  ○ The categories of sources for the Personal Information we collected about you.
  ○ Our business or commercial purpose for collecting or selling that Personal Information.
  ○ The categories of third parties with whom we share that Personal Information.
  ○ The specific pieces of Personal Information we collected about you (also called a data portability request).
• We will respond to properly submitted and verified requests for access, disclosure or deletion within 45 days.
• Please Contact Us for more information or to exercise a request regarding your California data rights.

If you are concerned about View’s compliance with California laws relating to the privacy of your Personal Information, you may also contact the California Attorney General’s office.

We may make changes to our Privacy Policy or our supporting privacy procedures at any time.

From time to time we may change or update this Privacy Policy. We reserve the right to make changes or updates at any time and without prior notice to you.

If we make material changes to the way we process your Personal Information, we will provide you notice by posting the most current version of this Privacy Policy on our websites and we may also advise you of changes via our products and services information, or by other communication channels, such as by email, newsletters or community post. Please review any changes carefully.

If you object to any changes and no longer wish to use our products and services, you may close your accounts and cease use of our products and services. All changes to our Privacy Policy are effective immediately upon posting and your continued interaction with us or your use of our products and services after a posting of an updated Privacy Policy shall constitute your consent to all changes.